Frequently Asked Questions

Orders & Shipping

How long does delivery take?
We deliver within 2–3 business days to your doorstep.

Is shipping free?
Yes! We offer free shipping on all orders — no minimum required.

Can I track my order?
Yes! Once your order is shipped, you'll receive an email with a tracking link.

Warranty & Damaged Items

Do you offer a warranty?
Yes. We check every product for quality before dispatch. If your item arrives damaged, you can return it to us and we will replace or resolve it.

How do I return a damaged item?
Contact us within 48 hours of delivery with clear photos of the damage. Our team will guide you through the process.

Returns Policy

Can I return an item if I change my mind?
No. We do not accept returns due to change of mind or personal preference. Returns are only accepted for items that are damaged or defective upon delivery.

Payments

What payment methods do you accept?
We accept all major credit/debit cards, bank transfers, and other local payment methods available at checkout.

Is my payment information secure?
Yes, all transactions are encrypted and processed securely. We do not store your payment details.