Refund Policy

Last updated: June 2026

At SawatrendKSA, we take pride in the quality of every product we sell. Please read our refund policy carefully before making a purchase.

No Change-of-Mind Returns

We do not accept returns or issue refunds due to change of mind, incorrect size selection, or personal preference. We encourage you to review your order carefully before completing your purchase.

Damaged or Defective Items

If you receive an item that is damaged or defective upon delivery, you are eligible for a replacement or refund. To qualify:

Contact us within 48 hours of receiving your order
Provide your order number and clear photos of the damaged item and packaging
Our team will review your claim and respond within 1–2 business days

Quality Guarantee

All SawatrendKSA products are quality-checked before dispatch. We stand behind every item we ship. If something isn't right, we'll make it right.

Refund Process

Once your claim is approved, refunds will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.